Privacy Policy

Effective Date: September 16, 2026

The Law Firm of Craig W. Brown, PLLC ("Firm," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, www.craigbrownlaw.com, and through communications with our Firm, including telephone, email, and text messaging.

  1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • your name;
  • telephone or mobile number;
  • email address;
  • mailing address;
  • information you provide through website contact forms;
  • information you provide when requesting or scheduling a consultation;
  • information contained in emails, text messages, telephone communications, or other communications with us; and
  • information relating to a legal matter that you choose to provide to us.

Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, referring website, pages visited, and similar usage information through cookies, analytics tools, server logs, or similar technologies.

Please do not submit highly sensitive or confidential information through a general website contact form unless we have requested that you do so.

  1. How We Use Information

We may use information we collect to:

  • respond to questions and requests for information;
  • schedule and manage consultations and appointments;
  • communicate with prospective, current, and former clients;
  • evaluate whether the Firm can provide legal services;
  • provide legal services to clients;
  • send appointment reminders and other administrative communications;
  • communicate regarding a client's legal matter;
  • operate, maintain, secure, and improve our website and services;
  • maintain business and legal records;
  • prevent fraud, misuse, security incidents, or other unlawful activity;
  • comply with applicable laws, court orders, professional obligations, and legal processes; and
  • protect the rights, property, and safety of the Firm, our clients, and others.

For clients of the Firm, our handling of confidential information is also subject to applicable professional obligations and the terms of the attorney-client relationship.

  1. Text Messaging and SMS

If you affirmatively consent to receive text messages from the Law Firm of Craig W. Brown, PLLC, we may send conversational and informational text messages to the mobile number you provide. These messages may include, for example:

  • responses to inquiries;
  • consultation and appointment scheduling or reminders;
  • requests for information or documents;
  • administrative communications;
  • communications concerning an existing or potential legal matter; and
  • other communications related to the services you have requested from the Firm.

Text messages from the Firm may be sent from (254) 933-4409.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

We do not sell, rent, or provide your mobile number or SMS consent to third parties or affiliates for their marketing or promotional purposes.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at (254) 933-4409 or craig@craigbrownlaw.com.

Additional terms governing text messaging are contained in our Terms and Conditions at:

https://www.craigbrownlaw.com/terms-and-conditions/

  1. How We Disclose Information

We do not sell personal information in exchange for money.

We may disclose personal information when reasonably necessary to operate our Firm or provide services, including to service providers that perform services on our behalf, such as website hosting, information technology, communications, scheduling, data storage, and other business-support providers.

We may also disclose information:

  • with your authorization or at your direction;
  • when reasonably necessary to provide legal services to a client;
  • when required by law, court order, subpoena, or other legal process;
  • when permitted or required by applicable rules governing the legal profession;
  • to protect the Firm's rights, property, security, or legal interests; or
  • in connection with a merger, reorganization, sale, or transfer of all or part of the Firm's business or assets, to the extent permitted by law and applicable professional obligations.

Notwithstanding the foregoing, mobile opt-in information and text-message consent will not be shared with third parties or affiliates.

  1. Cookies and Website Technologies

Our website may use cookies and similar technologies to enable website functionality, understand how visitors use the website, improve website performance, and maintain website security.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the operation or functionality of the website.

  1. Third-Party Services and Links

Our website may contain links to or utilize services provided by third parties. Those third parties may maintain their own privacy policies and practices. We are not responsible for the privacy practices, security, or content of websites or services that we do not control.

  1. Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, email system, text-messaging system, or method of electronic transmission can be guaranteed to be completely secure. You should use appropriate caution when transmitting confidential or sensitive information electronically.

  1. Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, to provide legal services, to maintain appropriate business and legal records, and to satisfy applicable legal, ethical, regulatory, and professional obligations.

Retention periods may vary depending on the type of information and the nature of our relationship with you.

  1. Attorney-Client Relationship and Confidentiality

Submitting information through this website, sending us an email or text message, or otherwise contacting the Firm does not by itself create an attorney-client relationship.

An attorney-client relationship is established only when the Firm agrees to represent you in accordance with the Firm's procedures for accepting a matter.

You should not assume that information sent to us before an attorney-client relationship has been established will be protected by the attorney-client privilege.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised Privacy Policy on this website and update the effective date above.

Your continued use of the website after a revised Privacy Policy is posted constitutes acknowledgment of the revised policy.

  1. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Law Firm of Craig W. Brown, PLLC
1002 Arbor Park Dr., Suite 201
Belton, Texas 76513
Phone: (254) 933-4409
Email: craig@craigbrownlaw.com
Website: www.craigbrownlaw.com